YMT Services respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you contact us, use our website, request services, or communicate with us by phone or text message.
1. Information We Collect
We may collect information you provide directly, including your name, telephone number, email address, mailing or project address, project details, and communications with us. We may also collect limited technical information when you visit our website, such as browser type, device information, and general usage data.
2. How We Use Information
We may use your information to respond to inquiries, prepare estimates, schedule and provide services, communicate about projects, send requested updates, maintain business records, improve our services, protect against fraud or misuse, and comply with applicable legal obligations.
3. Text Messaging and Consent
If you provide your mobile number and consent to receive text messages from YMT Services, we may send messages related to your inquiry, estimates, scheduling, project updates, customer care, and other service-related communications.
- Consent to receive text messages is not a condition of purchasing any goods or services.
- Message frequency varies depending on your request and project activity.
- Message and data rates may apply.
- Reply STOP at any time to opt out. We may send one final message confirming your opt-out.
- Reply HELP for assistance, or call us at 845-547-8102.
- Carriers are not liable for delayed or undelivered messages.
We maintain records of messaging consent and opt-out requests as reasonably necessary to honor your communication preferences and meet applicable requirements.
4. Mobile Information and Data Sharing
We do not sell, rent, or share mobile phone numbers, text messaging originator opt-in data, or consent information with third parties or affiliates for their marketing or promotional purposes. Mobile information may be shared only with service providers that help us deliver messages or operate our services, when required by law, or when necessary to protect our rights. Text messaging opt-in data and consent will not be shared with any third parties for their own marketing.
5. Service Providers and Required Disclosures
We may use trusted service providers to support website hosting, communications, customer service, scheduling, payment processing, and other business operations. These providers may access information only as reasonably necessary to perform services for us. We may also disclose information when required by law, legal process, or a valid government request, or to protect the safety, rights, and property of YMT Services or others.
6. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No transmission or storage system is completely secure. We retain information for as long as reasonably necessary for the purposes described in this policy, to provide services, maintain records, resolve disputes, and meet legal obligations.
7. Your Choices
You may ask us to update or correct information you provided. You may opt out of text messages by replying STOP and may request assistance by replying HELP. You may also call us regarding your communication preferences.
8. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of our website or services after an update means the revised policy will apply going forward.
10. Contact YMT Services
Questions about this policy or our messaging practices may be directed to:
YMT ServicesP.O. Box 699
Monsey, NY 10952
845-547-8102